Privacy Policy

Urethane Foam Options, Inc. ("UFO," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at pkgfoam.com (the "Site") or interact with us through phone, email, or other communications.

This policy is designed to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws. If you are a California resident, please see the section titled "Your California Privacy Rights" below for additional information about your specific rights.

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Site.

1. Information We Collect

Personal Information You Provide

When you request a quote, contact us, or otherwise interact with our business, we may collect the following categories of personal information:

Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and the date and time of your visit. This information is collected through cookies, web beacons, and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following business purposes:

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with the following categories of recipients for legitimate business purposes:

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being placed. However, disabling cookies may affect the functionality of certain features on our Site.

We may use the following types of cookies: strictly necessary cookies (required for the Site to function), analytics cookies (to understand how visitors interact with the Site), and functional cookies (to remember your preferences).

5. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.

Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected the information, our business or commercial purpose for collecting the information, the categories of third parties with whom we share the information, and the specific pieces of personal information we have collected about you.

Right to Delete

You have the right to request that we delete any personal information about you that we have collected, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to complete a transaction, detect security incidents, comply with a legal obligation, or make other internal and lawful uses of the information.

Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you, taking into account the nature of the personal information and the purposes of processing.

Right to Opt Out of Sale or Sharing

We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. If this practice changes in the future, we will update this policy and provide a clear opt-out mechanism.

Right to Limit Use of Sensitive Personal Information

We do not collect or process sensitive personal information for purposes beyond what is necessary to provide our products and services.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level of service, or suggest you will receive a different level of service for exercising your rights.

How to Exercise Your Rights

To exercise any of the rights described above, you may submit a verifiable consumer request by contacting us at:

We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf. We will respond to your verifiable request within 45 days of receiving it. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this page periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: